Student satisfaction at the University of Amsterdam (UvA) has increased with regard to almost all aspects of their degree programmes, according to the 2014 National Student Survey (Nationale Studenten Enquête, NSE). The most significant increases can be seen in quality assurance, academic student counselling and the provision of information by the programmes.
The NSE asks Bachelor's and Master's students to give an opinion on their programmes by means of a questionnaire. Students rate various aspects - including the curriculum, lecturers, study facilities, examinations and assessments, and workload - on a scale of 1 to 5 (1 = very dissatisfied, 5 = very satisfied).
The most significant rating increases can be seen in those areas on which the UvA scored less well in recent years: quality assurance (+0.11), academic student counselling (+0.09) and the provision of information by the programmes (+0.08). The UvA has also done better this year in areas such as curriculum, academic skills and general skills.
Expressed in percentages, 76% of UvA students are either satisfied or very satisfied with their programme. This is almost 3% more than last year and means that satisfaction at the UvA has risen by more than the national average, which rose from 80 to 81%.
Professor Dymph van den Boom, Rector Magnificus of the UvA: ‘These are good results. We have worked very hard on aspects such as quality assurance recently. It's great to see that students appreciate this.’
The response rate this year was 23.3%, compared to 34% in 2013. The national response rate (28.9%) was also lower than in 2013 (37%). The results of the 2014 NSE were published via Studiekeuze123 on Thursday, 22 May.